Agent Cockpit - Blueprint

A detailed blueprint for the agent interface.

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My Call Queue (142 Patients)

Sorted by Urgency. Click a patient to view details.

Vaishali Ajay Thorat (9356492867)
Priority: URGENT | Last Call: Not Reached (1d ago)
Risk: High | Trimester: 2nd
Ranju T. Kushwaha (9175343540)
Priority: URGENT | Last Call: Connected (31d ago)
Risk: High | Trimester: 3rd
Poonam V. Gambhirao (9309545200)
Priority: High | Last Call: Connected (21d ago)
Risk: Medium | Trimester: 2nd
Vibha Krishna Yadav (7080470136)
Priority: Normal | Last Call: Connected (Delayed)
Risk: Low | Trimester: 2nd

Beneficiary: Ranju T. Kushwaha (9175343540)

Clinical Profile

LMP: 28/02/2025
Current Pregnancy: Month 9
Gravida/Parity: G2 P1 L1 A0
Initial HB: 9.6 gm/dL (3rd Tri)
Key History: Prior LSCS due to premature rupture of membranes (fall at 8 months).

Program Status

Risk Level: High
Follow-up Priority: URGENT
Total Calls: 2 | Connection Rate: 50%
Days Since Last Contact: 31

Next Best Action

Confirm 9th-month sonography results. Re-confirm emergency transport plan. Ask about baby's movements.

Log New Call




Call History & Notes

Date: 14/10/2025 | Caller: Ujjwala
Outcome: Connected - All Info Gathered
Remarks:

"8th month chalu aahe. tila sonography lihun dili aahe... tichi delivery LSCS jhali because ती ८व्या महिन्यात पडली होती... tila raktachi kami sangitli aahe... HB 9.6 gm aahe. tila emergacny vahan, number ghenyas sangitale aahe..."

NLP Auto-Tags:
#8thMonth #LSCS_History #FallHistory #Anemia #HB_9.6 #Counseling_EmergencyPlan
Date: 28/09/2025 | Caller: Ujjwala
Outcome: Not Reached - No Answer
Remarks: Ringing, no pickup.

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